BUSINESS INTELLIGENCE DECISION-MAKING IN THE AI ERA

Ejup Rustemi1*

1 University of Tetova, North Macedonia

https://orcid.org/0009-0003-5133-7834

Mefail Tahiri2

2University of Tetova, North Macedonia

https://orcid.org/0009-0007-5117-4560

Corresponding Author: * ejup.rustemi@yahoo.com

 

Abstract

There are a multitude of businesses that have been undergoing fundamental transformations as a result of artificial intelligence, and one of these areas is business analytics. Automation of complex processes, extraction of more precise insights, and decision-making that is more data-driven are all possible thanks to artificial intelligence (AI) in enterprises. Through the utilization of machine learning algorithms, deep learning methodologies, and efficient neural networks, analysts are better able to discover patterns and outliers within datasets, hence enabling them to have a significant influence inside their respective organizations. Let’s take a look at some of the concrete ways in which the industry has been brought about by the situation.

Keywords: AI, business intelligence, analytics, decision-making, application

 

Introduction

AI and business analytics are helping the empowerment of nontechnical business users by allowing them to freely access, analyze, and visualize datasets. This is one of the key ways that AI and business analytics are transforming the landscape. Self-service analytics and the democratization of data are also contributing to this paradigm shift. Users are able to ask questions and receive instant, interactive insights through the use of natural language processing (NLP), which helps to increase accessibility and develop a culture that is more focused on data generation.

Analytics that are augmented and predictive – Artificial intelligence and machine learning have been instrumental in facilitating the transition of statistical analysis from its traditional descriptive method to the incorporation of a predictive and prescriptive strategy, which involves scanning for future trends and identifying opportunities that may be put into action. The forecasting of sales, the anticipation of client turnover, and the improvement of supply chain optimization have all been facilitated by these innovations.

Real-time insights — Because artificial intelligence in business analytics is able to handle massive datasets in a short amount of time, organizations are better able to adapt to the requirements of the market so that they may make modifications more quickly. This is extremely beneficial for a wide variety of industries, but it is especially useful for retail, banking, and telecommunications, which frequently determine their success or failure based on minute advantages over their competitors.

Automating tasks that are repetitive — Tasks such as data gathering, preparation, and reporting are all necessary but time consuming because of their repeated nature. All of these duties, however, can be efficiently simplified through the utilization of AI. By doing so, efficiency will be increased, the chance of human error will be eliminated, and analysts will be provided with the freedom they require to concentrate on strategic projects.

Better decision-making and increased productivity can be achieved by combining the best practices of artificial intelligence and business analytics. This can assist decision-makers in acting more rapidly, reducing risks, and capitalizing on emerging possibilities. To give just one example, employees who have utilized AI technologies have reported significant increases in productivity, which can reach as high as 80 percent.